Fleet and lease customers can now experience a new, safe, convenient and rapid end-of-term service with SMA's on-site and off-site vehicle Inspection Services.

Having researched the market place and consulting with Fleet companies, SMA have developed their own inspection software. The consistent application of a single standard of inspection upon any vehicle, supported by accurate costs and with added value are the key principles that have driven the creation of the new service, combining leading-edge technology and exceptional customer service values.

The system has been designed to ensure every inspector within the organisation inspects to one consistent standard. Any implementation of standards are set by the client and controlled within the system. A unique configuration tool allows SMA to tailor the inspection standards, charges and reports to suit the individual client, allowing for driver recharge reports to be produced matching their own recharge policy.

The new service is designed to deliver speed and service, aligned to the wider SMA proposition meaning that once inspected, a vehicle can quickly be made available on the SMA online auction services. SMA's goal is to deliver exceptional customer service for all concerned.

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Our grading system is changing

NAMA grading has been developed to provide a long awaited industry standard grading scheme to be used across all auctions within the UK.

We have now introduced NAMA grading across our sites, and over the coming weeks you will notice more vehicles being offered for sale displaying a NAMA grade. These grades are easy to identify as they are 1,2,3,4,5 and U in place of the SMA grades A,B,C,D and E.

Please make sure you have familiarised yourself with the grades. We will still produce condition reports providing additional information for each vehicle as we always have.