Below is step by step instructions on how to run the initial set up for the new
Sma Livebid. The first time you try the set up you may come across a couple of problems
with Firewalls etc. Once you have set up once the programme will start up with no
problems at all in the future. If you have any queries or difficulties at all please
do not hesitate to contact any of the following members of staff for assistance.
Jemma Wright - 0113 294 1111
Becky Wheelwright - 0113 294 1111
New to LiveBid?
SMA Auctions Live Bid offers purchasers a secure and reliable method of remote bidding
over the internet.
This service can only be offered once we have received a completed registration
which will require verification and acceptance.
Live Bid - Minimum System Requirements
- Broadband Connection to the Internet
- Internet Explorer 5.5 or later
- Unreal Media Player 5 (Download)
- Microsoft Silverlight 2 (Download)
- Adobe Reader for viewing Condition Reports (Download)
- Pentium III processor or similar with at least 128 MB memory
- Windows 98 or later
- Screen resolution of at least 800x640
- Firewall IP opened on Http Port 4502
General
- Do not download anything whilst bidding as this may affect the performance of Live
Bid on your PC
- Avoid having multiple browser windows open as this may also affect performance
- Prior to bidding, view the sales catalogue for the auction that you intend to participate
in so that you know what is being auctioned
FAQ/Support
- How do I register for a Live Auction?
Contact SMA Auctions and provide your full details
- I've forgotten my Username or Password
Contact SMA Auctions who will be able to provide you with the details
- My contact details are incorrect and I want to change them
Contact SMA Auctions who will be able to change them for you
- When I open Live Bid, I cannot see the auction taking place
Ensure that you have both the Unreal Media Player 5 and Silverlight 2 installed.
Additionally, there may be a communications problem - Press F5 to refresh the page.
If the problem persists contact SMA Auctions
- When I open Live Bid, I can see the auction taking place but cannot participate
in it
There may be a communications problem - Press F5 to refresh the page. If the problem
persists contact SMA Auctions
- I can see the auction taking place but cannot hear the auctioneer
Check the sound settings on your computer
- I cannot submit a bid as the "Bid" button is greyed out
Bidding may not have started. Additionally, check any messages displayed on the
screen for a more specific reason