SMA Technical Services Growth Accelerates

Saving time and money is the essence of the SMA Vehicle Remarketing Technical Services operation - and with good reason.

The recession created a renewed focus upon vehicle stock levels and stock controls.  Reduced stocking levels had a significant impact upon the bottom line, yet independent analysis reveals that stocking days fell by just one day from 58 to 57 days on average in 2009.  Further analysis reveals that it frequently takes between 10 and 20 days for stock to emerge from the preparation cycle, and that it can cost far more than expected when fully prepared. Time and money is of the essence in the preparation cycle; optimising both requires management focus and accurate reporting.

Armed with this insight SMA has rapidly expanded its Technical Services operation, investing significant sums in both people and equipment to create the only all under cover option for PDI and de-fleet at its Edinburgh, Leeds and forthcoming Birmingham Centres.  The under-cover option ensures that assessment and remedial action can be undertaken in the very best environment, light dry and comfortable, to ensure the very best work can be actioned.  The goal was simple to reduce the distribution cycle, by preparing cars for vendors and buyers that is showroom ready, keeping buyers or vendors fully appraised of time and cost implications throughout the process.

"Value chain analysis clearly shows that speed is of significant importance in making budgeted profit on used car sales.  We know that cars sold in the first 30 days on stock typically exceed budget by over 25%; those sold after 45 days generally failed to make budget.  If a car is stuck in the preparation cycle for 10 - 20 days then its chances of achieving budget are severely limited.  Too often because the purchase and preparation processes are often out of sight, they can be out of mind; but we can help".  Notes SMA Vehicle Remarketing Group MD Bob Anderson.

SMA Technical Services operates at all SMA Centres and provides fully equipped bodyshop and servicing facilities, and a team of trained technicians ready to appraise and repair vehicles ready for market.  Either pre-sale for vendors, or post sale for buyers, the team can provide a full price and timeline for rectification work to be completed. The service has been established to provide Just in Time support, so speed is always to the fore.

"The goal is simple" notes Anderson "to get cars to the forecourt faster for our customers.  We know that time is money and typically we are taking up to seven days out of the cycle, more when we act on behalf of vendors and in the focus upon profit this makes a real difference to everyone".

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Our grading system is changing

NAMA grading has been developed to provide a long awaited industry standard grading scheme to be used across all auctions within the UK.

We have now introduced NAMA grading across our sites, and over the coming weeks you will notice more vehicles being offered for sale displaying a NAMA grade. These grades are easy to identify as they are 1,2,3,4,5 and U in place of the SMA grades A,B,C,D and E.

Please make sure you have familiarised yourself with the grades. We will still produce condition reports providing additional information for each vehicle as we always have.