Live Bid - Technical Set-up

Below is step by step instructions on how to run the initial set up for SMA Livebid. If you have any queries or encounter any difficulties please do not hesitate to contact our team for assistance on 0113 924 1111

Live Bid - Minimum System Requirements

  • Broadband Connection to the Internet
  • Internet Explorer 5.5 or later
  • Unreal Media Player 5 (Download)
  • Microsoft Silverlight 2 (Download)
  • Adobe Reader for viewing Condition Reports (Download)
  • Pentium III processor or similar with at least 128 MB memory
  • Windows 98 or later
  • Screen resolution of at least 800x640
  • Firewall IP opened on Http Port 4502

General

  • Avoid download anything whilst bidding as this may affect the performance of Live Bid on your PC
  • Avoid having multiple browser windows open as this may also affect performance
  • Prior to bidding, view the sales catalogue for the auction that you intend to participate in so that you know what is being auctioned

FAQ/Support

  • How do I register for a Live Auction?
    Contact SMA Auctions and provide your full details
  • I've forgotten my Username or Password
    Contact SMA Auctions who will be able to provide you with the details
  • My contact details are incorrect and I want to change them
    Contact SMA Auctions who will be able to change them for you
  • When I open Live Bid, I cannot see the auction taking place
    Ensure that you have both the Unreal Media Player 5 and Silverlight 2 installed. Additionally, there may be a communications problem - Press F5 to refresh the page. If the problem persists contact SMA Auctions
  • When I open Live Bid, I can see the auction taking place but cannot participate in it
    There may be a communications problem - Press F5 to refresh the page. If the problem persists contact SMA Auctions
  • I can see the auction taking place but cannot hear the auctioneer
    Check the sound settings on your computer
  • I cannot submit a bid as the "Bid" button is greyed out
    Bidding may not have started. Additionally, check any messages displayed on the screen for a more specific reason

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Our grading system is changing

NAMA grading has been developed to provide a long awaited industry standard grading scheme to be used across all auctions within the UK.

We have now introduced NAMA grading across our sites, and over the coming weeks you will notice more vehicles being offered for sale displaying a NAMA grade. These grades are easy to identify as they are 1,2,3,4,5 and U in place of the SMA grades A,B,C,D and E.

Please make sure you have familiarised yourself with the grades. We will still produce condition reports providing additional information for each vehicle as we always have.