With LiveBid you can bid and buy vehicles in our live auctions, but on the web from the comfort and convenience of your office or dealership. What's more our New LiveBid system allows you to do this from your tablet or smartphone, as well as from your desktop computer. For existing LiveBid users, to get the New LiveBid App for your mobile device, simply go online to the iPhone App Store or for Android at Google Play, search for 'SMA LiveBid' and download. If you're new to LiveBid, you will need to register first. It's that simple. Click here to register now

Below are step by step instructions on how to run the initial set up for the new SMA LiveBid. Once you have installed the appropriate plug-ins, the programme will start up in the future without the need to go through this again. If you have any queries or difficulties of a technical nature, please do not hesitate to contact the Technical Support Helpline on 01506 532401 for assistance.

New to LiveBid?

SMA LiveBid offers purchasers a secure and reliable method of remote bidding over the internet.

This service can only be offered once we have received a completed registration application which will require verification and acceptance.


LiveBid - Minimum System Requirements

  • Broadband Connection to the Internet
  • Windows XP with SP2 or later, Mac OS 10.5.7+ (Intel-based) or later
  • Internet Explorer 8 or later, Google Chrome, Mozilla Firefox or Apple Safari on Mac OS X
  • Adobe Flash Player (Download)
  • Microsoft Silverlight (Download)
  • Adobe Reader for viewing Condition Reports (Download)
  • Pentium III processor or similar with at least 128 MB memory
  • Screen resolution of at least 1280x700
  • Firewall IP opened on Http Ports 943 and 4502

Online Charges from 1st January 2011

SMA’s online auction LiveBid has proved to be a huge success and an increasingly popular method of vehicle purchase for our customers.

The high volume of online activity from remote buyers at SMA’s online auctions, clearly shows that many buyers across the country are benefiting greatly from this cutting edge technology including:

  • Improve time management and reduce costs associated with travel to and from the auction house.
  • Bid Online at over 20 sales per week, all from the comfort of your office or at home.
  • Total Live experience, hear the auctioneer and bid in real time on vehicles located at any SMA site.
  • Set an alarm against the specific lots of interest.
  • Increased choice with over 6,000 vehicles available across all SMA branches UK wide.
  • Buy with confidence, view stock and vehicle condition reports for each vehicle well in advance of the sale.
  • It’s easy, safe and secure with SMALiveBid.

From the 1st of January 2011, the Online Buyers Fee of £35.00+VAT per lot purchased is applicable (the fee may be subject to change).

We are always interested in your feedback so if you have any comments or queries in relation to our online auctions please email Sean Jordan at sean.jordan@smag.co.uk


General

  • Do not download anything whilst bidding as this may affect the performance of LiveBid on your PC
  • Avoid having multiple browser windows open as this may also affect performance
  • Prior to bidding, view the sales catalogue for the auction that you intend to participate in so that you know what is being auctioned

FAQ/Support

  • How do I register for a Live Auction?
    Contact SMA Auctions and provide your full details
  • My contact details are incorrect and I want to change them
    Contact SMA Auctions who will be able to change them for you
  • I've forgotten my Username or Password
    Click here to retrieve your details
  • How do I set an alarm for a lot

    If you would like to be warned when a lot you are interested in is about to be offered for sale, click on the "Add Watch" button in the catalogue listing. The colour of the button will change from green to red indicating that the alarm has been set. You can view any alarms you have set by going to the "Watch List" page under your account menu when logged in.

  • When I open LiveBid, I cannot see the auction taking place
    Ensure that you have both the Adobe Flash Player and Silverlight plugins installed. Additionally, there may be a communications problem - Press F5 to refresh the page. If the problem persists contact SMA Auctions
  • When I open LiveBid, I can see the auction taking place but cannot participate in it
    There may be a communications problem - Press F5 to refresh the page. If the problem persists contact SMA Auctions
  • I can see the auction taking place but cannot hear the auctioneer
    Check the sound settings on your computer
  • I cannot submit a bid as the "Send Bid" button is greyed out
    Bidding may not have started. Additionally, check any messages displayed on the screen for a more specific reason

 

 

 

 

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Our grading system is changing

NAMA grading has been developed to provide a long awaited industry standard grading scheme to be used across all auctions within the UK.

We have now introduced NAMA grading across our sites, and over the coming weeks you will notice more vehicles being offered for sale displaying a NAMA grade. These grades are easy to identify as they are 1,2,3,4,5 and U in place of the SMA grades A,B,C,D and E.

Please make sure you have familiarised yourself with the grades. We will still produce condition reports providing additional information for each vehicle as we always have.