Below is step by step instructions on how to run the initial set
up for the new SMA Live Bid. The first time you try the set up you
may come across a couple of problems with Firewalls etc. Once you
have set up once the programme will start up with no problems at
all in the future. If you have any queries or difficulties at all
please do not hesitate to contact any of the following members of
staff for assistance.
Lee Gault - 01506 418309
Graham Armstrong - 01506 418309
New to LiveBid?
SMA Live Bid offers purchasers a secure and reliable method of
remote bidding over the internet.
This service can only be offered once we have received a
completed registration application which will require verification
and acceptance.
Live Bid - Minimum System Requirements
- Broadband Connection to the Internet
- Internet Explorer 5.5 or later
- Unreal Media Player 5 (Download)
- Microsoft Silverlight 2 (Download)
- Adobe Reader for viewing Condition Reports (Download)
- Pentium III processor or similar with at least 128 MB
memory
- Windows 98 or later
- Screen resolution of at least 800x640
- Firewall IP opened on Http Port 4502
General
- Do not download anything whilst bidding as this may affect the
performance of Live Bid on your PC
- Avoid having multiple browser windows open as this may also
affect performance
- Prior to bidding, view the sales catalogue for the auction that
you intend to participate in so that you know what is being
auctioned
FAQ/Support
- How do I register for a Live Auction?
Contact SMA and provide your full details
- I've forgotten my Username or Password
Contact SMA who will be able to provide you with the details
- My contact details are incorrect and I want to change
them
Contact SMA who will be able to change them for you
- When I open Live Bid, I cannot see the auction taking
place
Ensure that you have both the Unreal Media Player 5 and
Silverlight 2 installed. Additionally, there may be a
communications problem - Press F5 to refresh the page. If the
problem persists contact SMA
- When I open Live Bid, I can see the auction taking
place but cannot participate in it
There may be a communications problem - Press F5 to refresh the
page. If the problem persists contact SMA
- I can see the auction taking place but cannot hear the
auctioneer
Check the sound settings on your computer
- I cannot submit a bid as the "Bid" button is greyed
out
Bidding may not have started. Additionally, check any messages
displayed on the screen for a more specific reason